Cancellation Policy For Detailing Appointments

Making A Cancellation:
If you’re no longer to make your detailing appointment, please contact us within 24 hours of your appointment’s scheduled start time. Cancellations made with less than 24 hours notice may be subject to a cancellation fee. If you need to cancel your appointment, please contact us at:

Call: 905-622-5326
Email: hello@thecleanpros.ca

If you made your booking through Canadian Tire Oshawa North, you may also reach out to them to cancel.

Why Are Cancellations Made Less Than 24 Hours In Advance Subject To A Fee?
The time slot in which you made your appointment was reserved specifically for you. By giving us 24 hours notice or more, you’re enabling us to schedule our workday accordingly or fill the appointment with another customer.

Late or No Shows:
To keep our services on schedule, we take punctuality very seriously. If you’re late to your appointment, that puts our day behind schedule and may impact others who have appointments booked after yours. If you’re more than 15 minutes late, we will not be able to accommodate your appointment and it will need to be rescheduled.

If you do not show up for your appointment, you will be charged a no-show fee due before your appointment can be rescheduled.